reach out to hi@ozziozzi.com for any unanswered questions you may have.
Frequently asked questions
How do I care for wood sets?
To clean, wipe pieces down with a damp cloth. Avoid use of any abrasive cleaning tools or harsh chemicals.
Avoid exposure to excessive heat or submerging in water. Wood sets are stain and not sealed allowing for a more natural look and feel.
What to do if my order is damaged?
Please contact hi@ozziozzi.com if your order arrives damaged or defective within 14 days of delivery.
Include the following information:
- Order number
- Name of set
- Clear photos or videos showing the damage or defect. Please ensure the affected parts are clearly visible.
Guidance & Safety
- Ozzi Ozzi set are intended for children ages 3+.
- Inspect blocks before use for breaks and splintering.
- Wooden sets are not intended for commercial use.
- Avoid submerging in water.
- Sets are made out of natural wood and natural variations are expected. Including: discoloration, dimpling, ripples, veining.
Certifications
Certified by internal and external testing in accordance with CPSC standars.
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